PAYMENT 

We accept all major credit cards. Orders must be paid in full at the time of purchase. 

RETURNS & CANCELLATIONS 

Please review our Returns & Exchanges page for more details.

PRODUCTS & PRICING

We reserve the right to add, remove, or make changes within our product line at any time. This includes (but is not limited to) products, specifications, and pricing.

FREIGHT 

Orders ship from our factory in Hillard, Ohio. Standard and priority services are available. Magic River does not assume responsibility for shipping delays due to weather or errors on the part of the freight carrier. International shipping services are available. The buyer is responsible for all duty fees/taxes. 

ORDER ADJUSTMENTS 

All orders are acknowledged upon receipt. Any changes requested after processing are subject to additional fees/production time. 

TURNAROUND TIME

Our turnaround times vary based upon the items ordered (including style, order size, and product availability.)